Learn how to problem solve faster and find solutions to better understand human problems in order to make a positive impact in the workplace and for your customers.

Introduction to Design Thinking

• What is design thinking?
• Design thinking concept and processes
• Different types of innovation
• Where do bold and innovative ideas come from
• Making an impact solving human problems?
• Applying design thinking to problem solving
• Why prototypes are important

Design Thinking in Business

• How to apply an ideation method that ensures you know how to utilise a wide range of lateral thinking techniques and insight into the development of any concept
• How to apply a customer-centric approach to best satisfy the needs of the customer
• Outline how the adaptation of the design thinking method can produce results that create, deliver and capture sustainable and distinguished value and help establish a competitive advantage
• Outline true innovation and its numerous foundations
• Apply An optimised base approach to refine and streamline concepts into offerings that are original, innovative, feasible, and profitable
• Define a test-and-learn model to implementation of ideas
• Set the foundation for a business model that addresses the market environment in an effective manner and efficiently transitions from idea to revenue capture
• Present ideas and findings in a clear, concise, and convincing manner

• In depth training from experienced and successful Business leaders
• Carefully delivered course designed to provide you with an in depth understanding of design thinking
• Lunch and refreshments during the course
• Certificate of attendance (if requested)

The desire to make a human impact